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PayON · Partner operator guide

Merchant review and registration

Sign in → claim → inspect documents → complete Smartro opening → save IDs → independent verification.

16 September 2026 · Based on portal UI and server validation code. Diagrams are illustrations, not screenshots or input forms. No real merchant data is shown.

Open Smartro partner portal ↗

Merchant app guide
01

Sign in to the partner portal

WherePC browser → Smartro partner portal

  1. Open the partner portal below. Use /partner/smartro, not the general /admin page.
  2. Enter your assigned operator ID and password, then select 로그인.
  3. Only if prompted, enter a new password of at least 12 characters twice, select 비밀번호 변경, then sign in again.
Check the result

The portal header and your operator identity appear.

Important

Login MFA depends on account policy; password-only accounts do not need it. Never share credentials or verification codes.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
스마트로 가맹점 심사
2
담당자 아이디
3
비밀번호
4
로그인

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

02

Find the application

Where가맹점 심사대기 screen

  1. Choose 심사대기 or 보완재접수 from the status filter.
  2. Select 새로고침 and check the business and application numbers in the left list.
  3. For an unassigned application select 담당 건 가져오기. Select your existing assigned application directly.
Check the result

Confirm the assignment message and the detail panel on the right.

Important

If empty, select all statuses and refresh. Ask the administrator to check review readiness and assignment; do not create duplicates.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
전체 상태 ▾
2
새로고침
3
담당 신청
4
사업자번호 · 신청번호
5
담당 건 가져오기

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

03

Check the merchant identity

WhereTop of the right-hand detail panel

  1. Check the business number, application number, merchant name and owner name.
  2. Check the address and representative contact; do not confuse similarly named merchants.
  3. If fields are missing or inconsistent, ask the PayON administrator to correct the specified application.
Check the result

The intended merchant and application are identified.

Important

This portal is not a basic-data editor. Corrections belong to the PayON administrator’s document/data-entry workflow.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
신청 상세
2
사업자등록번호 / 신청번호
3
상호 / 대표자명
4
사업장 주소 / 대표자 연락처
5
스마트로 상태

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

04

Inspect each document

WhereDetail → 촬영서류

  1. Select 미리보기 beside the business certificate. Check legibility and completeness in the new view.
  2. Inspect the ID, bank account copy, storefront photo and both sides of any submitted foreign registration card.
  3. Use individual or full-package download only when needed for authorized processing.
Check the result

Every submitted document has been checked against the application.

Important

Corporate applications require the visit/document-check process. Protect downloaded personal data and follow company retention rules. Reopen expired links from the portal.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
촬영서류
2
사업자등록증 → 미리보기 / 다운로드
3
대표자 신분증 → 미리보기
4
지급계좌 사본 → 미리보기
5
매장 외부사진 → 미리보기
6
전체 묶음 다운로드

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

05

Request corrections when needed

Where촬영서류 and 심사 처리

  1. Check 보완이 필요한 서류로 선택 for at least one affected document.
  2. Write a specific correction instruction, for example: “The certificate bottom is cut off. Retake it with all four corners visible.”
  3. Select 보완 요청. Recheck it under 보완재접수 after resubmission.
Check the result

Status changes to NEED_CORRECTION.

Important

Use corrections for retakable photo problems. Rejection is a separate decision with a reason and confirmation; do not click it as a test.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
☑ 보완이 필요한 서류로 선택
2
보완·반려 사유
3
보완 요청
4
반려

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

06

Move to ID entry after Smartro opening

WhereDetail → 심사 처리

  1. Complete the actual Smartro onboarding process and obtain the merchant and terminal IDs.
  2. Match the business number against the issued information.
  3. Select 개설 완료 · ID 입력 단계로.
Check the result

Status changes to APPROVED_PENDING_IDS.

Important

This changes the PayON workflow state; it does not itself open a merchant or issue IDs in Smartro’s external system.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
심사 처리
2
개설 완료 · ID 입력 단계로
3
ID 입력대기

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

07

Enter the issued IDs

Where스마트로 개설 정보 등록

  1. Enter the issued merchant ID exactly in 스마트로 가맹점 ID.
  2. Enter the terminal ID in 스마트로 단말기 ID (CAT-ID / VAN TID). Do not swap the two IDs.
  3. Enter the opening date/time, then select 등록 정보 확인.
Check the result

A confirmation area and ID 등록 button appear. The data is not saved yet.

Important

V-CAT, VAN, production, app_to_app and approval-server defaults are automatic. Do not enter arbitrary server addresses. NEX QR data is not edited here.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
스마트로 개설 정보 등록
2
스마트로 가맹점 ID
3
스마트로 단말기 ID (CAT-ID / VAN TID)
4
개설 완료일시
5
등록 정보 확인

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

08

Check and save the IDs

WhereConfirmation area after 등록 정보 확인

  1. Compare the business/application numbers, both IDs and opening time with the issued records.
  2. After editing, select 등록 정보 확인 again so the confirmation area reflects the new values.
  3. Select ID 등록 once and wait for confirmation. Refresh and verify the stored values.
Check the result

Confirm the saved message and IDS_REGISTERED_PENDING_CONFIRMATION status.

Important

Saving IDs does not activate NFC. Refresh and investigate duplicate-ID or changed-data errors; never substitute arbitrary IDs.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
스마트로 가맹점 개설 완료 정보를 등록하시겠습니까?
2
사업자등록번호 / 신청번호
3
스마트로 가맹점 ID / 단말기 ID
4
ID 등록
5
저장된 스마트로 개설 정보

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

09

Independent final verification

WhereAnother authorized supervisor → ID 확인대기

  1. A different authorized supervisor signs in using their own account.
  2. Open the pending application and compare the final verification values with the original records.
  3. Enter the supervisor verification code, select 확인하고 NFC 활성화 and review the confirmation dialog.
Check the result

After refreshing, check ACTIVE status, verifier and verification time.

Important

This is separate from password-only login. Current activation requires another verifier and verification code. Ask the administrator to provision authorization; do not bypass with the same account.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
등록 정보 최종 확인
2
다른 담당자가 입력한 스마트로 정보를 확인해 주세요.
3
확인자 2단계 인증번호
4
확인하고 NFC 활성화

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

10

Verify completion and sign out

WhereStored Smartro information and header

  1. Reopen the merchant under all statuses or active and recheck its business number and stored IDs.
  2. Ask the merchant to check the app payment configuration. Active status is not proof of a successful payment; transaction tests require separate authorization.
  3. Select 로그아웃 at the top right and handle downloaded files under company policy.
Check the result

The login screen returns when the session is closed.

Important

Do not run actual approvals, cancellations or merchant state changes merely to try this guide.

Illustrated portal panel · Korean UI labels
PayON · 스마트로 담당자 포털
1
저장된 스마트로 개설 정보
2
상태: ACTIVE
3
확인 담당자 / 확인시각
4
로그아웃

Illustration only. The actual PC screen has a list on the left and details on the right; narrower screens stack them.

Status reference

The list can show internal English status codes. Match them to these Korean filter labels.

심사대기READY_FOR_REVIEW

Use the matching step above.

심사중UNDER_REVIEW

Use the matching step above.

보완요청NEED_CORRECTION

Use the matching step above.

보완재접수REVIEW_RESUBMITTED

Use the matching step above.

ID 입력대기APPROVED_PENDING_IDS

Use the matching step above.

ID 확인대기IDS_REGISTERED_PENDING_CONFIRMATION

Use the matching step above.

활성ACTIVE

Use the matching step above.

반려REJECTED

Use the matching step above.

If you cannot continue

A button is missing.

Check status, assignment and role. ID entry requires its pending state and provisioner role; final verification requires a different authorized supervisor.

The data changed.

Refresh, reopen the application and check current data. Another operator may have processed it; do not repeatedly submit.

A document will not open.

Check whether the portal pop-up was blocked and reopen the preview. Sign in again if expired; do not disable browser security globally.

Saved IDs are not active.

Pending verification is an expected intermediate state. Another supervisor must verify. Ask the administrator to resolve missing authentication setup or review/contract blocks.

Contact the operations team

Provide the application number, time, current status and exact error text. Redact ID documents, account data, passwords and codes from screenshots.

070-4517-1725
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